Testimonials | What do our customers think?

St Wilfrid’s Hospice, Chichester and UBG have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security. From Marek’s early presentations, through Jame’s installation and set up and Dan’s PaperCut expertise, the whole project has been well planned and well implemented. Thank you all for your diligence and going the extra mile. Laurence & Lorna, St Wilfrid’s Hospice IT

Marek made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly. Users’ questions and queries dealt with immediately and any little snags resolved simply and without fuss. The team that carried out the installation were also very professional, yet friendly, and could not be faulted. I cannot recommend Marek and United Business Group enough!

I have been dealing with UBG for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help, a special mention to our account Manager (Marek) who sometimes, I have put through his paces to get what is right for the business, of which he has NEVER failed to deliver within budgets and project timescales. I highly recommend UBG to anyone, whether you are looking for a small or large solution, these guys take the time to fully understand your requirements and deliver upon this.

United Business Group installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.

I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!

We have worked with United over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to United and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.

United took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation.

From the first contact, a number of years ago through to now, the service we’ve received from United has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.

I recently had the pleasure of partnering with United Business Groups and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets United apart was their unwavering commitment to going above and beyond. Whenever I had any questions, be it new services or recommendations, I was able to count on United for trusted advice or feedback. Post set-up, our team has required some help in a couple of different areas and has been truly impressed with the service from the IT team so far!

United’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!

What truly sets United Business Group apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.