Why Implement a Managed Print Service?

I.T. Benefits

• Removes the burden of printer management
• Our helpdesk can take all 1st line calls
• Strategic guidance on implementation
• Diagnosis of network-related print issues
• Gives UK wide onsite printer support

Finance Benefits

• Expose hidden costs of consumable purchases
• Gain visibility of costs for forecasting
• Control cost through software
• Create budgets for users/groups
• Managed devices are cheaper to run

Operational Benefits

• Consolidated invoices reduce processing
• Integrate with cloud services
• Utilise door access cards to unlock devices
• Automating document tasks saves time
• One supplier to manage all print devices

Genuine Independence

Having excellent relationships with global hardware and software vendors means that we are able to cherry-pick solutions specifically for your business - we don’t force products and services where they don’t fit. We’re only able to do this because of our genuine independence from any of these brands and offering the marketplace more choice than all of our competitors, there really is no reason to look anywhere else.

Key Statistics

Calls answered within 10 seconds

99%

Customer Satisfaction Rate

96%

Device Up-time

99%

Customer Reviews

I.T. Director

Nuffield Health

``We have worked with United over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to United and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.``

I.T. Supplier Manager

QinetiQ

``United took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation.``

I.T. Manager

Medtronic

``From the first contact, a number of years ago through to now, the service we’ve received from United has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.``

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